A selective study guide and original practice questions covering the ten chapters in NFDA’s published CPC outline. It emphasizes practical preplanning, consumer protection, ethical conduct, and client-centered service. These are independent learning materials, not official exam questions or a pass prediction.
Read the Certified Preplanning Consultant (CPC) Examination study guide and official exam sourcesExam outline and official sources
National Funeral Directors Association (NFDA) · Current undated NFDA ten-chapter CPC Standards Manual public outline, supported by the trusted issuer retrieval dated 2026-10-08 and the supplied independent review. No outline effective date or examination weights published. The workbook label maps to NFDA funeral preplanning under the preserved assigned slug.
This original 20-question sample covers selected topics across the outline. It does not reproduce official exam questions or cover every tested topic.
- Certified Preplanning Consultant Program
- Invest in Yourself in 2026: NFDA Has the Education You Need
- NFDA Certified Preplanning Consultant Self-Study Application
- Complying with the Funeral Rule
- FTC Agency Information Collection Activities: Funeral Rule Extension
- Planning Your Own Funeral
- Shopping for Funeral Services
- NFDA Code of Professional Conduct
- Florida Division of Funeral, Cemetery, and Consumer Services: Consumer FAQ
- NAIC Life Insurance
- Preneed Funeral Planning: What It Is and Why It Matters
- Start the Conversation
- Expressing Condolences
- Working with a Funeral Director
- Making it Meaningful
- Advertising and Marketing Basics
- Advertising FAQ's: A Guide for Small Business
- 16 CFR Part 453 — Funeral Industry Practices
- Federal Register :: Request Access
- Federal Register :: Request Access
- NFDA Certified Preplanning Consultant
- Complying with the Funeral Rule | Federal Trade Commission
- Advertising FAQ's: A Guide for Small Business | Federal Trade Commission
- Consumer FAQ | Division of Funeral, Cemetery, and Consumer Services | Florida Department of Financial Services
- CFR-2023-title16-vol1-sec453-2.pdf
- CFR-2023-title16-vol1-sec453-5.pdf
- CFR-2025-title16-vol1-chapI-subchapD.pdf
- CPC Exam - Certified Professional Coder - Medical Coding Certification - AAPC
- CPC-Self-Study-Application.pdf
Certified Preplanning Consultant (CPC) Examination
Start with 20 free questions, then review the explanations and any topics you missed.
A client has written down ceremony preferences but has not told anyone where the document is kept. What is the best next step?
Certified Preplanning Consultant (CPC) Examination
Flashcards
Funeral Preplanning Principles
Planning versus prepayment
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