Healthcare Quality Certification Commission (HQCC), the certifying arm of the National Association for Healthcare Quality (NAHQ) · Certified Professional in Healthcare Quality Detailed Content Outline, revised March 2023, effective March 15, 2023, with a 2024 copyright. The effective date is specified in the historical 2024 domestic handbook. The workbook label maps directly to CPHQ, although its scope extends beyond Public Health & Epidemiology.

This original 20-question sample covers selected topics across the outline. It does not reproduce official exam questions or cover every tested topic.

• Certified Professional in Healthcare Quality Detailed Content Outline
• CPHQ Domestic Candidate Handbook, V.2024.7
• Section 3: Are You Ready To Improve?
• Model for Improvement: Forming the Team
• About the SOPS Program
• Model for Improvement
• Model for Improvement: Setting Aims
• Model for Improvement: Testing Changes
• Pareto Chart
• Flowchart
• Model for Improvement: Establishing Measures
• Re-Engineered Discharge Toolkit: Tool 3 Continued
• Measures of Location
• Proportions Control Charts
• Risk Adjustment and Risk Stratification Overview
• Strategies and Approaches for Investigating Patient Safety Events
• Root Cause Analysis
• Reporting Patient Safety Events
• Define the Denominator Exclusions
• What Is Patient Experience?
• Minimum Necessary Requirement
• Hospitals: Certification and Compliance
• Cause and Effect Diagram
• Driver Diagram
• Model for Improvement: Implementing Changes
• Model for Improvement: Spreading Changes
• Scatter Plot
• What Are Control Charts?
• Patient Safety 101
• Systems Approach
• Quality Measures
• What Are Patient-Reported Measures?
• Medical Device Connectors